LONG TERM CARE FACILITY UPDATES FOR VISITORS

During the ongoing COVID-19 pandemic, Tsiionkwanonhso:te established visitation guidelines in order for the families of residents to enjoy visits with their loved one. These guidelines were set up in order to protect the health and safety of our residents, as well as staff, visitors, and the community. We understand that the limited visitation has been difficult for all, but we appreciate everyone’s patience and cooperation.

 

The Mohawk Council of Akwesasne is pleased to inform the families that the request for photos of the outdoor visits has begun. Consent for photos are obtained on an individual basis and usually provided by the Power of Attorney (POA).

 

Please be reminded that those wishing to visit residents of Tsiionkwanonhso:te MUST call beforehand to establish an appointment. You will NOT be able to see your loved one if you have not made an appointment for a visit. If you are not able to reach a staff member when you call, please leave your name, a message and phone number and the Activity Department will return your call to schedule your visit and to provide you with instructions that you must follow during your visit.

 

Please be reminded that any individuals who visit Tsiionkwanonhso:te for an outdoor visit will be REQUIRED to wear Personal Protective Equipment (PPE) at all times during the visit. We also understand that some visitors may want to bring gifts for their loved ones; however, if you wish to do so, you must leave any gifts or items for residents in a patio box located at the front doors. Staff will then be able to bring the items in for disinfecting and delivery to the resident after 24 hours. Outside visitors are not required to be tested for COVID-19 prior to the visit.

 

We also recognize that families are anxious to begin indoor visits; however, at this time, only “essential visitors” are permitted. Those who are considered an “essential visitor” is defined as a service provider, such as food delivery, inspector, maintenance (Bell, Satellite) or health care services (phlebotomy). They must follow and adhere to strict protocols to keep everyone safe. They will need to receive training and will also be required at all times to wear Personal Protective Equipment (PPE). An “essential visitor” must also complete an active screening when arriving to the facility.

 

Essential Caregiver is defined as an individual (who are not staff) who provide care services to one resident and supports the individual resident who their activities of daily living (ADL’s) such as bathing, mealtimes and behaviors. The Indoor visits for Essential Caregivers will be implemented next month.

 

As the pandemic continues, we are confident that those who wish to visit their family member will continue to follow safety guidelines in order to keep themselves, and their loved ones safe and healthy. We wish to assure the community that restrictions are in place for the protection of your family members, our residents, who we all care deeply for. We look forward to your visit.

 

If you have any questions, please contact:

• Tsiionkwanonhso:te Activity Director Teresa David: 613-932-1409 ext. 3.

During the ongoing COVID-19 pandemic, Iakhihsohtha established visitation guidelines in order for the families of residents to enjoy visits with their loved one. These guidelines were set up in order to protect the health and safety of our residents, as well as staff, visitors and the community. We understand that the limited visitation has been difficult for all, but we appreciate everyone’s patience and cooperation.

 

The Mohawk Council of Akwesasne is pleased to inform the families that the request for photos of the outdoor visits has begun. Consent for photos are obtained on an individual basis and usually provided by the Power of Attorney (POA).

 

Please be reminded that those wishing to visit residents of Iakhihsohtha MUST call beforehand to establish an appointment. You will NOT be able to see your loved one if you have not made an appointment for a visit. If you are not able to reach a staff member when you call, please leave your name, a message and phone number and the Activity Department will return your call to schedule your visit and to provide you with instructions that you must follow during your visit.

 

Please be reminded that any individuals who visit Iakhihsohtha for an outdoor visit will be REQUIRED to wear Personal Protective Equipment (PPE) at all times during the visit. We also understand that some visitors may want to bring gifts for their loved ones; however, if you wish to do so, you must leave any gifts or items for residents in a patio box located at the front doors. Staff will then be able to bring the items in for disinfecting and delivery to the resident after 24 hours. Outside visitors are not required to be tested for COVID-19 prior to the visit.

 

We also recognize that families are anxious to begin indoor visits; however, at this time, only “essential visitors” are permitted. Those who are considered an “essential visitor” is defined as a service provider, such as food delivery, inspector, maintenance (Bell, Satellite) or health care services (phlebotomy). They must follow and adhere to strict protocols to keep everyone safe. They will need to receive training and will also be required at all times to wear Personal Protective Equipment (PPE). An “essential visitor” must also complete an active screening when arriving to the facility.

 

Essential Caregiver is defined as an individual (who are not staff) who provide care services to one resident and supports the individual resident who their activities of daily living (ADL’s) such as bathing, mealtimes and behaviors. At time these visits will take place Monday to Thursday and must also be booked in advance and these visitors are required to do screening and must attest to having had a negative COVID-19 test within the past two weeks.

 

As the pandemic continues, we are confident that those who wish to visit their family member will continue to follow safety guidelines in order to keep themselves, and their loved ones safe and healthy. We wish to assure the community that restrictions are in place for the protection of your family members, our residents, who we all care deeply for. We look forward to your visit.

 

If you have any questions, please contact:

• Iakhihsohtha Activity Supervisor Sue Smoke: 613-575-2507 ext. 3.